Automation describes a wide range of technologies that reduce human intervention in processes. Human intervention is reduced by predetermining decision criteria, subprocess relationships, and related actions — and embodying those predeterminations in applications.

We strongly believe implementation of automation technologies, techniques and processes improve the efficiency, reliability, and/or speed of many tasks that were previously performed by humans

We at Simcomm well understand the needs and common pain areas of Contact Center industry and we strive to do the best daily to get simple solutions to complex problems using Automation.

Over 35+ in-house developed apps delivered to over 30+ Customers globally in last 5 years which have catered to various requirements related to Compliance Recording, Automation of Telecom Operations, 3rd Party Integration and Data Tagging, Bulk Download of calls, User On-Boarding.